Privacy Policy

English Prep UZ

1. Introduction

Welcome to English Prep UZ (“English Prep UZ”, “we”, “our”, or “us”).

This Privacy Policy explains how we collect, use, store, protect, and process your personal information when you use our website, services, subscriptions, and AI-powered learning features.

By using the Platform, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you use the Platform, we may collect:

Account Information

• Full name
• Email address
• Password (encrypted through our authentication provider)
• Account preferences
• Language preference

Learning Information

• Lesson progress
• Completed lessons
• Quiz scores
• Reading scores
• Listening scores
• Writing scores
• Speaking scores
• Achievement history

Writing Submissions

When you submit Writing exercises, we may temporarily process:

• Your written response
• Estimated band score
• AI feedback
• Grammar analysis
• Vocabulary analysis

Speaking Recordings

When you submit Speaking exercises, we may process:

• Voice recordings
• AI-generated transcript
• Pronunciation analysis
• Fluency analysis
• Grammar analysis
• Vocabulary analysis
• Estimated band score

Payment Information

When purchasing subscriptions, payment providers may collect:

• Payment amount
• Transaction ID
• Payment status

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Authenticate users
• Provide lessons
• Save your progress
• Generate AI feedback
• Improve the Platform
• Respond to customer support requests
• Prevent fraud
• Maintain security
• Process subscriptions
• Comply with legal obligations

4. Artificial Intelligence Processing

Writing and Speaking exercises are processed using artificial intelligence.

AI services may analyze:

• Grammar
• Vocabulary
• Organization
• Fluency
• Pronunciation
• Coherence
• Overall performance

AI feedback is generated automatically and is intended solely for educational purposes.

AI-generated feedback does not represent an official IELTS score.

5. Third-Party Services

To operate English Prep UZ, we may use trusted third-party providers, including services for:

• Authentication
• Cloud database storage
• Artificial intelligence
• Website hosting
• Payment processing
• Email delivery
• Analytics

Each provider processes information according to its own privacy practices.

6. Platform Infrastructure

English Prep UZ uses Lovable Cloud and trusted cloud infrastructure to operate the Platform and securely store user data.

Information stored may include:

• Account details
• Learning progress
• Scores
• Subscription status
• Profile information
• AI submission history

Our cloud infrastructure uses industry-standard security measures designed to help protect your information from unauthorized access, loss, misuse, or disclosure.

7. OpenAI Services

Writing and Speaking submissions may be securely sent to OpenAI to generate educational feedback.

This may include:

• Writing text
• Speaking transcripts
• Pronunciation information
• Language analysis

These submissions are processed only for generating feedback within English Prep UZ.

8. Payment Providers

Payments are securely processed by providers such as:

• Payme
• Click

Payment providers are responsible for processing transactions securely under their own privacy policies.

9. Data Security

We take reasonable technical and organizational measures to protect your information.

These measures include:

• Secure authentication
• Encrypted connections (HTTPS)
• Protected databases
• Access controls
• Regular software updates

However, no internet service can guarantee absolute security.

10. Data Retention

We retain your information only as long as necessary to:

• Maintain your account
• Provide educational services
• Comply with legal obligations
• Resolve disputes
• Improve our services

If you delete your account, some information may remain temporarily where required by law or for legitimate business purposes.

11. Children’s Privacy

English Prep UZ is intended for users aged 13 and older.

Users under 18 should use the Platform with the permission of a parent or legal guardian.

We do not knowingly collect personal information from children in violation of applicable law.

12. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Update your account
• Delete your account
• Request deletion of certain personal data
• Contact us regarding your privacy

Some information may need to be retained where required by law.

13. Cookies

English Prep UZ may use cookies and similar technologies to:

• Keep users logged in
• Remember language preferences
• Improve website performance
• Enhance security
• Analyze website usage

You may manage cookies through your browser settings, although disabling cookies may affect some features.

14. International Processing

Some third-party providers used by English Prep UZ may process information on servers located outside Uzbekistan.

Where applicable, we take reasonable steps to ensure that personal information receives appropriate protection.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When significant changes are made, we may notify users through the Platform or by email where appropriate.

The updated version becomes effective on the date listed at the top of this document.

16. Contact Information

If you have questions regarding this Privacy Policy, please contact:

English Prep UZ

Email: support@englishprep.uz

Website: https://englishprep.uz

Phone: +998 (50) 7835032

By using English Prep UZ, you acknowledge that you have read and understood this Privacy Policy.

End of Privacy Policy